Terms and Conditions for the Daxchain System and Services

General Provisions

DAXCHAIN OÜ is an Estonian company (registration number 14660094) providing virtual currency wallet and exchange services through www.daxchain.eu under license FVT000045.

The Terms and Conditions govern how clients can use the Daxchain System for virtual currency services. Use of cryptocurrencies may be illegal in certain jurisdictions — users must verify their local regulatory requirements. Trading and holding crypto currencies carries substantial risk of loss, and stolen or improperly stored currencies cannot be recovered. Transactions cannot be cancelled once pending or complete.

Key Definitions

• Daxchain System: Computer program with user interfaces for virtual currency purchases, sales, wallet services, and crypto processing
• Client / Customer: Identified and verified private individual or legal entity
• Merchant: Business offering products / services for virtual currency or charitable organisations accepting crypto donations
• Virtual Currency: Bitcoin and other digital currencies
• Account: Registration link allowing system login and identification

Account Creation and Usage Requirements

Users must be at least 18 years old and have legal capacity to enter binding contracts. Account creation requires email and password; the registered email address cannot be changed. Users are responsible for maintaining confidentiality of login credentials.

Upon security breach suspicion, users must immediately contact support at office@daxchain.eu. Unauthorised account access remains the user's responsibility unless properly reported.

Before conducting virtual currency transactions, users must upload valid identity documents (passport or identity card) for verification.

Virtual Currency Purchase

Clients enter the EUR amount or desired virtual currency quantity. The system calculates preliminary amounts, which are confirmed only upon network approval. Final quantities may differ from preliminary estimates due to price fluctuations.

Purchases are confirmed via credit card transaction. Once the issuing bank honours the transaction, the Virtual Currency Purchase Agreement is considered concluded. Daxchain charges service fees detailed on the website.

All confirmed purchases are final and cannot be cancelled.

Virtual Currency Transfer

Clients specify transfer amounts and recipient wallet addresses. Daxchain retains service fees during transfers. Once confirmed in the system, the transfer is initiated and sent to the crypto network for approval.

All confirmed transfers are final.

Wallet Services

Fully authorised and verified clients gain access to virtual currency storage and information services. Users authorise Daxchain to receive, hold, exchange, and distribute virtual currencies and deduct commissions on their behalf.

Daxchain may suspend, cancel, or terminate wallet services at any time without notice or stated cause to comply with regulations.

Abandoned accounts (inactive for 6+ months or with invalid contact information) incur a monthly fee of 10 EUR or cryptocurrency equivalent, automatically deducted from account balance.

Limitation of Liability

Daxchain assumes no responsibility for:

• Changes in or loss of virtual currency value
• System delays, errors, or malfunctions beyond reasonable control
• Hacking, tampering, virus transmission, or unauthorised access
• Third-party website content accessed through links
• Any direct, indirect, special, incidental, consequential, or punitive damages
• Lost profits, revenues, data, or intangible losses

In no event will Daxchain be liable to the Client, the Legal Entity the Client represents or any Third Party for any direct, indirect, special, incidental, consequential, exemplary or punitive damages.

Clients indemnify and release Daxchain from any claims related to transactions, purchases, goods, services, donations, or system access.

Client Obligations

• Act in good faith and comply with the Terms and Conditions
• Promptly notify Daxchain of improper services, theft, unauthorised use, or loss of login data
• Keep personal data current and accurate
• Register only once (unless the account becomes accessible to others)
• Refrain from illegal activities, fraud, money laundering, or terrorist financing
• Maintain reasonable security measures for virtual currency wallet data
• Comply with all applicable laws, including anti-money laundering regulations and consumer protection laws

Daxchain Obligations

• Act in good faith and discretion to meet client interests
• Enable intended website and system use; correct operational faults
• Provide services per the Terms and Conditions and applicable law
• Properly discharge financial obligations to clients

Service Restrictions and Termination

Daxchain reserves the right to restrict or terminate services without prior warning if:

• Suspected fraudulent or unlawful account activity
• Activity related to money laundering or terrorist financing
• Breach of the Terms and Conditions
• Activity violating existing laws and regulations

The burden of proof falls on clients to demonstrate absence of unlawful conduct if services are restricted.

Personal Data Protection

Daxchain collects and processes client information per Estonian law, EU General Data Protection Regulation (2016/679), and its Privacy Policy. Users must familiarise themselves with the Privacy Policy before executing this agreement.

Daxchain implements appropriate technical and organisational measures to protect personal data. Users must inform Daxchain immediately if information is inaccurate or non-compliant with applicable laws via office@daxchain.eu.

Governing Law and Disputes

These Terms and Conditions are governed by the laws of the Republic of Estonia and applicable EU law. Legal disputes shall be submitted to Estonian courts (Tallinn jurisdiction).

Clients may submit complaints and claims regarding service failure to office@daxchain.eu.

Additional Provisions

Daxchain reserves the right to develop, improve, and modify the website and system, including functions and identification procedures. The service is provided "as is" without warranties of any kind.

Daxchain stores virtual currency service information for at least five years.

Terms and Conditions effective 23rd July 2021.